COVID-19 UPDATE
September 17, 2020
Comox Medical Clinic is keeping the health and safety of our patients, staff and physicians our main priority.
All physicians have transitioned to telephone visits for our patients to reduce the risk of transmission of COVID-19.
Most prescriptions can be faxed to your pharmacy, once your physician has spoken with you over a Telehealth phone visit.
While most visits may be managed over the phone, there will be some medical issues that require face-to-face interaction in the clinic. This will be determined on a case-by-case basis. Please call our receptionists for an appointment like you normally would, and we will determine whether your needs can be dealt with by a phone call from a physician, or whether you need to come in to the clinic.
We will remain open Monday to Saturday to serve you, but we have temporarily stopped our evening clinics.
All visits and services require a booked appointment. This includes lab work and injections.
Any patients who do come into the clinic during the COVID-19 pandemic will be asked to wear a mask for their entire visit,
disinfect their hands upon arrival and maintain physical distancing of a minimum of 6 feet.
We ask that patients arrive for their appointments no more than 5 minutes early and, where possible,
to not have any non-essential accompanying visitors along for your appointment.
Rest assured Comox Medical Clinic will adhere to the recommendations of the Provincial Health Officer, B.C. College of Physicians and Surgeons, WorkSafe BC and the BCCDC when implementing clinic policies for patients, staff and physicians.
PLEASE PHONE CLINIC FIRST BEFORE ARRIVING
PHONE NUMBER: 250-339-2266
Comox Medical Clinic is keeping the health and safety of our patients, staff and physicians our main priority.
All physicians have transitioned to telephone visits for our patients to reduce the risk of transmission of COVID-19.
Most prescriptions can be faxed to your pharmacy, once your physician has spoken with you over a Telehealth phone visit.
While most visits may be managed over the phone, there will be some medical issues that require face-to-face interaction in the clinic. This will be determined on a case-by-case basis. Please call our receptionists for an appointment like you normally would, and we will determine whether your needs can be dealt with by a phone call from a physician, or whether you need to come in to the clinic.
We will remain open Monday to Saturday to serve you, but we have temporarily stopped our evening clinics.
All visits and services require a booked appointment. This includes lab work and injections.
Any patients who do come into the clinic during the COVID-19 pandemic will be asked to wear a mask for their entire visit,
disinfect their hands upon arrival and maintain physical distancing of a minimum of 6 feet.
We ask that patients arrive for their appointments no more than 5 minutes early and, where possible,
to not have any non-essential accompanying visitors along for your appointment.
Rest assured Comox Medical Clinic will adhere to the recommendations of the Provincial Health Officer, B.C. College of Physicians and Surgeons, WorkSafe BC and the BCCDC when implementing clinic policies for patients, staff and physicians.
PLEASE PHONE CLINIC FIRST BEFORE ARRIVING
PHONE NUMBER: 250-339-2266
BOOKING APPOINTMENTSCall 250.339.2266 In order to ensure your appointment is booked correctly please make sure to inform the receptionist of any of the following:
We have re-launched our Online Booking for TELEPHONE VISITS ONLY Please call the clinic for more information HOLIDAY HOURSComox Medical Clinic will post all Holiday hours here. Please check this page to see what we have posted close to the date of a public holiday. PRIVATE PAY FEESComox Medical Clinic follows the guidelines of the British Columbia Medical Association when setting their fees for privately paid services. Here is a list of services that are privately paid by the patient:
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CANCELLATION POLICYPlease provide 24 hours notice if you are unable to make your appointment. A fee may be charged for insufficient notice or missed appointments. FLU SHOTSDue to Covid-19 and the restrictions on group gatherings, Comox Medical Clinic has made the decision to not hold Flu Clinics. We recommend you watch for announcements from Public Health, inquire with your pharmacist or go to www.islandfluclinics.ca PRESCRIPTION RENEWALSIn order to facilitate in the care of your prescriptions, we ask that you give adequate notice when running low on your prescriptions. You will need to book a telehealth appointment with your physician to have your prescription refilled. Your physician may charge a fee for the service of last minute requests for phone in prescription renewal. Please allow sufficient time when calling the clinic for a renewal. |