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COMOX MEDICAL CLINIC
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Patients

COVID-19 UPDATE

December 23, 2020

Comox Medical Clinic maintains keeping the health and safety of our patients, staff and physicians our main priority.
 
All physicians are continuing telephone visits to our patients to reduce the risk of transmission of COVID-19.
Most prescriptions can be faxed to your pharmacy, once your physician has spoken with you over a Telehealth phone visit.
While most visits may be managed over the phone, there will be some medical issues that require face-to-face interaction in the clinic.  This will be determined on a case-by-case basis. Please call our receptionists for an appointment like you normally would, and we will determine whether your needs can be dealt with by a phone call from a physician, or whether you need to come in to the clinic.

We have recently re-launched our online booking portal for TELEPHONE VISITS ONLY. 
Inquire with a receptionist on how to register
 
We will remain open Monday to Saturday to serve you, but we have temporarily stopped our evening clinics.
 
ALL VISITS AND SERVICES REQUIRE A BOOKED APPOINTMENT
This includes lab work and injections, as well as dropping off or picking up paperwork.

Effective November 5, 2020 - Comox Medical Clinic will be strictly following the BC Ministry of Health Policy that requires all patients, health care workers and non-clinical staff to wear medical grade masks while inside the Clinic.
Patients will be asked to wear a medical grade mask for their entire visit,
disinfect their hands upon arrival and maintain physical distancing of a minimum of 6 feet.

​We ask that patients arrive for their appointments no more than 5 minutes early and, where possible,
to not have any non-essential accompanying visitors along for your appointment.
 
Rest assured Comox Medical Clinic will adhere to the recommendations of the Provincial Health Officer, B.C. College of Physicians and Surgeons, WorkSafe BC and the BCCDC when implementing clinic policies for patients, staff and physicians.



PLEASE PHONE CLINIC FIRST BEFORE ARRIVING

PHONE NUMBER: 250-339-2266



​BOOKING APPOINTMENTS

Call 250.339.2266

In order to ensure your appointment is booked correctly please make sure to inform the receptionist of any of the following:
  • WorkSafe BC – work related injury
  • ICBC
  • if you have forms to fill out
  • if this is a follow-up appointment
  • if you will need a procedure performed ex. sutures, biopsy etc.
  • if you are booking a physical exam
*When booking your first appointment please have your Care Card or BC Services Card ready as we will need your Personal Health Number (PHN)

        We have re-launched our Online Booking for
                        TELEPHONE VISITS ONLY
          Please call the clinic for more information


HOLIDAY HOURS

Comox Medical Clinic will post all Holiday hours here. 

Please check this page to see what we have posted close to the date of a public holiday.
​

PRIVATE PAY FEES

Comox Medical Clinic follows the guidelines of the British Columbia Medical Association when setting their fees for privately paid services. Here is a list of services that are privately paid by the patient:
  • Driver’s Medicals
  • Other Third-Party services ex. Forms for Employment, School, Insurance, Camp, etc.
  • Cosmetic procedures (including benign lesions, warts & skin tags)
  • Photocopying
  • Missed Appointments
  • Tray Fees
  • Appointments when a patient does not have MSP coverage or are not covered by MSP ex. cosmetic procedures
  • Transfer of medical records
If your next appointment has been booked for any of the above, please inquire about the fee(s) that may be charged upon booking.

CANCELLATION POLICY

Please provide 24 hours notice if you are unable to make your appointment. 

A fee may be charged for insufficient notice or missed appointments.

FLU SHOTS

Due to Covid-19 and the restrictions on group gatherings, Comox Medical Clinic has made the decision to not hold Flu Clinics​. We recommend you watch for announcements from Public Health, inquire with your pharmacist or go to www.islandfluclinics.ca 


PRESCRIPTION RENEWALS

In order to facilitate in the care of your prescriptions, we ask that you give adequate notice when running low on your prescriptions. You will need to book a telehealth appointment with your physician to have your prescription refilled.

Your physician may charge a fee for the service of last minute requests for phone in prescription renewal. Please allow sufficient time when calling the clinic for a renewal.
COMOX MEDICAL CLINIC
Suite 100-1695 Comox Ave
COMOX, BC
V9M 3M1
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